Postage & Delivery

Baby Paws Shipping Conditions and Charges

Orders are invoiced in Australian Dollars (AUD) and are sent with Australia Post eParcel in Australia, unless sent through Startrack.
You will receive a Despatch Notification email from Australia Post when the parcel is ready for despatch.
Their email will contain a tracking number, and a link labelled "subscribe".
After 24 hours, Click on this link to track your parcel.

Please note that in accordance with Universal Postal Union rules, International parcels under 2 kg in weight are not tracked.                     To view International Zones and delivery times click here
All internet orders are made and despatched from our premises in Mornington, Tasmania, Australia within 3 working days of receipt of the order. Please notify us if your order is required for a special event or date. It is recommended that you order Express Post in these circumstances. We will try to expedite despatch. We cannot guarantee that Australia Post will deliver on time. Australia Post Express Post guaranteed delivery times do not apply to parcels sent by eParcel .(They hide this in the small print!)
If for any reason we are unable to fulfil your order we will notify you within 2 business days to arrange an alternative item, a suitable delivery time or a full refund.
Orders are despatched on business days, Monday to Friday, excluding Tasmanian holidays.
Separate orders must be placed for each address if delivery is required to more than one destination.
Overseas orders are sent to Residential or Commercial addresses only, and usually not to P.O. Boxes unless prior arrangements have been agreed to by Baby Paws.
It is the addressee’s responsibility to ensure that appropriate arrangements are in place for the delivery and acceptance of parcels.
Parcels sent through normal postage cannot be tracked by Australia Post unless posted at a Post Office.
Note well. Baby Paws cannot be held responsible or liable for late, lost or refused deliveries. Australia Post compensation rules may apply.
Please contact your local Post Office to check suspected non delivery before contacting Baby Paws.


Flat Rate Regular Post $6.50
  Express Post $8.50
  Exchanges $7.70

International Postage Charges

International Airmail    Please note that Australia Post does not provide tracking information for International Parcels

  Zone A Zone B Zone C Zone D
  New Zealand Asia / Pacific USA, Canada, Middle East Rest of the World
One Pair $6.50 $7.60 $8.10 $9.00
Two Pairs $7.10 $11.35 $11.80 $12.20
Three Pairs $8.10 $15.60 $16.20 $17.00
Four Pairs $9.00 $19.00 $20.20 $20.70

International Registered Post

  Zone A Zone B Zone C Zone D
  New Zealand Asia / Pacific USA, Canada, Middle East Rest of the World
One Pair $13.20 $14.05 $17.85 $18.35
Two Pairs $14.35 $17.00 $18.75 $21.80
Three Pairs $14.70 $21.20 $26.30 $26.90
Four Pairs $15.00 $24.20 $30.70 $33.00